martes, 17 de agosto de 2010

Conflict Resolution


Conflict Resolution

Conflict resolution is described as a range of methods for alleviating or eliminating sources of conflict. The term "conflict resolution" is sometimes used interchangeably with the term dispute resolution or alternative dispute resolution. Processes of conflict resolution generally include negotiation, mediation, and diplomacy. In some cases the result was good for the two parts, but not always.

Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to agreement for individual or collective advantage, or to craft outcomes to satisfy various interests. It is the primary method of alternative dispute resolution. Some examples that you can use this form is in business, non-profit organizations, government branches, legal proceedings, among nations and in personal situations such as marriage, divorce, parenting, and everyday life.

Mediation, as used in law, is a form of alternative dispute resolution, is a way of resolving disputes between two or more parties. A third party: the mediator, assists the parties to negotiate their own settlement. In some cases, mediators may express a view on what might be a fair or reasonable conclusion, generally where all the parties agree that the mediator may do so.

Diplomacy is the art and practice of conducting negotiations between representatives of groups or states. It usually refers to international diplomacy, the conduct of international relations through the intercession of professional diplomats with regard to issues of peace-making, trade, war, economics, culture, environment and human rights.

The escalating costs of conflict have increased use of third parties who may serve as arbitrators, mediators, facilitators, and ombudsmen or conflict specialists to resolve conflicts. In fact relief and development organizations have added peace-building specialists to their teams, these are very important to obtain a pacific solution.

Finally, is important to remember that in many cases, effective conflict resolution skills can make the difference between positive and negative outcomes, so it is necessary to be prepared to always find the best solution.

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